The Development of Dynamic Business Models for Smart Services

The present digitization of industry provides unique opportunities for our society to make our equipment more reliable, better-performing, sustainable and environmental-friendly. Given the way in which our industrial ecosystems are organized, this calls for integrated collaborations between Original Equipment Manufacturers (OEMs) and their customers, Asset Owners (AOs). Such collaboration will not happen without sound business cases, agreed upon by all stakeholders and based on quantitative analyses. This manual describes an ongoing effort to develop a method that facilitates this collaboration process. The base model that is linked to this manual can be found at
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